A revolution that the pandemic is accelerating
The context of the tourism and more generally of the services connected to it is going through a fast evolution and not only for the effects of the pandemic.
Customers are increasingly discovering the pleasure of’decision-making autonomy and the enthusiasm of manage the organization of their travels, be they for work, leisure, well-being, culture…
The intermediation figures risk to be belittled and with them the professionalism and skills accumulate.
Covid-19 has further penalized the category of professionals, especially those who have more difficulties, little will or possibility of transformation towards a change-oriented mindset.