Terms of Use and General Conditions of Sale
1. Name of the Site, corporate data of the seller and ownership of the domain name
1.1 The following General Conditions of Sale and Terms of Use regulate the offer and sale of services on the website www.tourismconnection.it (Site). The services offered for sale and purchased on the Site (Services) are offered and sold by Tourism Connection® of A. Furlotti with registered office in Vellezzo Bellini (PV) Via G. Garibaldi, 35 – registered with the Chamber of Commerce of Pavia under number REA PV279208; VAT number 02507320188 (Tourism Connection).
1.2 The Site is owned by Tourism Connection of A. Furlotti, which is also the owner of the domain name.
1.3 Tourism Connection is the only counterpart of the user who intends to purchase one or more Services through the Site and is therefore a) the person to whom the user directs his order, in order to accept the offer and conclude the contract of sale; b) the person who assumes the pre-contractual obligations deriving from the offer towards the user; c) the subject who concludes the sales contract with the user, assuming the relative obligations and rights. The purchase contract concluded through the Site is therefore concluded between the user and Tourism Connection
2. Scope of application of the TOC
2.1 These General Conditions of Sale and Terms of Use (C.D.V.) govern the offer and sale of Services through the Site by Tourism Connection, as well as the provision of the registration service to the Site itself.
2.2 The TOCs are made available to the user through the section of the Site "General Conditions of Sale", accessible via a link in the footer of the Site.
2.3 The TOCs applicable are those in force on the date of transmission of the purchase order. Before proceeding with the transmission of the order and, therefore, at the conclusion of the purchase contract, the user is required to read carefully all the information that Tourism Connection provides him via the Site before concluding the contract as well as to examine and approve the present CDV, by selecting the appropriate box made available to the user during the purchase procedure.
2.4 These TOS can be changed at any time. Any changes and/or new conditions will be effective from the moment of their publication on the Site. Users are therefore invited to access the Site regularly and to consult, before making any purchase, the most updated version of the TOS.
2.5 These TOS do not regulate the sale of services by subjects other than Tourism Connection that may be present on the Site through links, banners or other hypertext links. Before carrying out commercial transactions with these subjects it is necessary to check their conditions of sale. Tourism Connection is not responsible for the supply of services and/or for the sale of services and/or goods by such subjects. On the websites that can be consulted via these links, Tourism Connection does not carry out any checks and/or monitoring. Tourism Connection is therefore not responsible for the contents of these sites or for any errors and/or omissions and/or violations of the law by them.
3. Purchases on the Site
3.1 The purchase of Services through the Site can only take place after registering on the Site, with the methods set out in art. 4 which follows and is permitted only to those who hold the quality of professional pursuant to the Consumer Code, i.e. the natural or legal person who acts in the exercise of his entrepreneurial, commercial, craft or professional activity, or a his intermediary.
3.2 In the case of orders, from anyone originating, which are anomalous in relation to the quantity of Services purchased or the frequency of purchases made, Tourism Connection reserves the right to take all necessary actions to stop the irregularities, including the suspension of access to the Site, the cancellation of the registration, or the non-acceptance or cancellation of irregular orders.
3.3 Finally, Tourism Connection reserves the right to refuse or cancel orders that come a) from a user with whom it has an ongoing legal dispute; b) by a user who has previously violated these TOS; b) by a user who has been involved in fraud of any kind and, in particular, in fraud relating to payments by credit card; d) by users who have released false, incomplete or otherwise inaccurate identification data or who have not promptly sent Tourism Connection the documents requested by it pursuant to these TOS. or that they have sent you invalid documents.
4. Registration on the Site
4.1 Registration on the Site is free. To register on the Site, the user must complete the appropriate form on the Site. Registration will be confirmed to the user via a specific e-mail.
4.2 The registration credentials allow the user to make purchases on the Site and to carry out all the activities reserved for registered users. Therefore, they must be stored with extreme care and attention. Furthermore, they can only be used by the user and cannot be transferred to third parties. The user undertakes to keep them secret and to make sure that no third party has access to them. He also undertakes to immediately inform Tourism Connection in the event that he suspects or becomes aware of an improper use or improper disclosure of the same.
4.3 The user guarantees that the personal data provided to Tourism Connection during the registration procedure and/or during the purchase and/or at any other time, are complete, truthful and refer to the user and undertakes to keep Tourism Connection harmless and indemnified from any damage, compensation obligation and/or sanction deriving from and/or in any way connected to the violation by the user of the guarantees referred to in this art. 4 and/or the violation of the rules on registration on the Site, on the purchase on the Site and/or on the conservation of registration credentials.
5. Information aimed at concluding the online contract
5.1 In compliance with Legislative Decree 9 April 2003, n. 70 laying down provisions on electronic commerce, Tourism Connection informs the user that: a) to conclude the purchase contract for one or more Services on the Site, the user, after logging in or registering on the Site, must fill out a form order in electronic format and send it to Tourism Connection, electronically, following the instructions that will appear from time to time on the Site; b) the contract is concluded when the order form reaches the server used by Tourism Connection; c) before proceeding with the transmission of the order form, the user will be able to identify and correct any data entry errors by following the instructions on the Site; d) once the order form has been registered, Tourism Connection will send the user the order confirmation to the e-mail address indicated. The order form will be archived in the Tourism Connection database for the time necessary to execute it and, in any case, in accordance with the law. The essential elements of the order form will be reported in the order confirmation.
5.2 The language available to users for the conclusion of the contract is Italian. Customer Service is able to communicate with users in Italian and English.
6. Characteristic of the Services.
6.1 Through the Site, the user can purchase the following services:
- Online training courses for professionals and companies
6.2 By purchasing these courses, the user can follow online video courses and download training sheets in ppt or pdf format.
6.3 Through the Site, the user can request remote assistance via messaging from a consultant/expert relating to the content of the purchased course.
7. Prices
7.1 All the prices of the Services published on the Site are expressed in Euros and are understood to include the Value Added Tax.
7.2 Tourism Connection reserves the right to change the price of the Services at any time, without notice, it being understood that the price charged to the user will be that indicated in the order summary and displayed by the user before the order is transmitted and that any changes (increase or decrease) subsequent to the transmission of the same will not be taken into account.
7.3. If the user has a discount voucher, he can indicate the code of the relevant discount voucher during the purchase process. In this case, the cost of the Service will be reduced by an amount equal to the value of the discount voucher. Discount coupons cannot be combined with each other.
8. Purchase Orders
8.1 The contract for the purchase of the Services is resolutely conditional on the amount due for the purchase of the Service. In the event that such payment does not take place, the purchase contract will therefore be considered terminated by law. The user will be notified via the Site that the transaction has not been successful and that the order has consequently been cancelled.
8.2 In order to purchase one or more Services, it is necessary to read and approve these TOS, by selecting the appropriate box that will appear during the purchase process.
8.3 Following the purchase of a Service on the Site, Tourism Connection will send the relative invoice to the email address provided by the user. For the issuance of the invoice, the information provided by the user using the appropriate form and which the user guarantees to be true. He undertakes to hold Tourism Connection harmless and indemnified from any damage, compensation obligation and/or sanction that may derive from it and/or be imposed in the event that such information is not accurate or does not correspond to the truth. No change in the invoice will be possible after its issuance.
9. Methods of payment
Payment for the Services purchased through the Site can be made using one of the methods indicated from time to time on the Site. In the event that one of these methods cannot be used in relation to a specific Service, this will be clearly indicated on the Site, at later at the beginning of the purchase process. The unavailable payment methods will in any case not be selectable by the user during the appropriate check-out phase.
10. Absence of right of withdrawal.
The purchase of Services on the Site is permitted only to the person who acts as a professional pursuant to art. 3, letter. c) of the Consumer Code, i.e. the natural or legal person who acts in the exercise of his business, commercial, craft or professional activity, or his intermediary. Therefore, since it is not a sale between a professional and a consumer, the right of withdrawal pursuant to art. 52 et seq. of the Consumer Code.
11. Limitations on use of the Site
11.1 The user acknowledges and acknowledges that the Site and its contents cannot be used for illegal purposes. The user also undertakes not to violate the technological protection measures of the Site. The user also undertakes to respect the intellectual property right, the copyright, the right on patents and/or trademarks of Tourism Connection and/or of third parties.
11.2 If Tourism Connection ascertains that a user has violated one or more of the provisions contained in these TOS, it will be able to delete the user's account and prevent them from using the Services. Furthermore, Tourism Connection has the right to delete the user's account and prevent them from using the Services even in the event that the latter has used the Site, even just once, for purposes unrelated to those indicated in these TOS.
11.3 The user whose account has been canceled or suspended by Tourism Connection hereby undertakes not to raise any type of dispute or legal action in this regard against Tourism Connection.
12. Proprietary Rights
12.1 The user undertakes not to infringe the intellectual property rights, copyrights, patents and/or trademarks owned by Tourism Connection, and/or third parties relating to any content present on the Site, including, but not limited to exhaustive: logos, images (drawings and/or iconographic material, including photographs), sounds, music tracks, videos, software, texts, icons, graphics, databases as well as software programs, source codes, application projects, formulas and algorithms.
12.2 In particular, the verbal, figurative, deposited, registered and/or de facto trademarks and the names of Tourism Connection and the products, services and/or digital contents of Tourism Connection present on the Site cannot be used, reproduced, disseminated in any way , published, modified, distributed (in any way) without the prior specific written consent of Tourism Connection, without prejudice to the rights acquired by users in relation to the Services purchased through the Site. The user acknowledges that even any content reported in the advertisements, banners and advertising buttons may be protected by laws on intellectual property, copyright, patents and/or trademarks.
12.3 Any use of the material indicated in point 12.2 above (by way of example but not limited to, the use, reproduction, dissemination, publication, modification, distribution) not previously authorized in writing to the user by Tourism Connection or by entitled or in any case different from the provisions of these G.D. is strictly prohibited and may be prosecuted before any competent authority, without prejudice to the rights acquired by users in relation to the Services purchased through the Site.
13. External Sites
Through the Site it is possible to view links to other Internet sites or other web resources. Therefore, through the aforementioned links, the user can leave the Site and access other Internet sites referable to Tourism Connection or to third parties, characterized by a different domain name than that of the Site (External Sites). Tourism Connection does not carry out any checks and/or monitoring on External Sites; therefore the User acknowledges that:
a) the information and opinions expressed in the External Sites do not necessarily reflect the position of Tourism Connection nor can they be attributed to, or be considered endorsed by, Tourism Connection;
b) it could occur that the content of External Sites does not comply with the applicable regulations or in any case is regulated in a different way than that envisaged for this Site;
c) External Sites may be governed by legislation other than that governing the Site, even of international origin. Therefore, Tourism Connection invites the user who chooses to leave the Site to connect to External Sites to always read the conditions of use, the legal notices, the privacy policy, the cookie policy and any legal document that may be present on the External Sites to which access.
14. Limitation of Liability
Tourism Connection is not in a position to guarantee and, therefore, does not guarantee that a) the Site will not be subject to interruptions and/or suspensions; b) the Site or the server on which the Site is located are free of viruses or other harmful elements, as these are unforeseeable events beyond the sphere of control of Tourism Connection. The user is solely and exclusively responsible for any damage to his computer (or similar equipment, by way of example, tablet and mobile phone) or for any loss of data present in the user's computer (or similar equipment, for example purely by way of example, tablet and mobile phone) connected with interaction with the Site; therefore it is understood that in the event of damaging events of this type, Tourism Connection will not reimburse any costs for assistance, repair and correction services.
15. Comments on the Site
15.1 It is forbidden for the user to publish content on the Site:
a) libelous, defamatory, harassing, threatening, inflammatory, pornographic, obscene or vulgar. In particular, it is forbidden to use obscenities or vulgarities, expressions that suggest hatred or intolerance towards others on the basis of race, ethnicity, nationality, gender or sexual identity, religion, age or disability;
b) content that violates the privacy of other users. For example, you may not post phone numbers, addresses, email addresses or other personal information and/or link to sites that contain malware or phishing.
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- The user cannot:
a) lie about your identity or pretend to be another person or entity;
b) try to hide the opinion of others, for example by repeatedly posting similar messages from multiple accounts or collaborating with other users for this purpose.
c) offend other users of the Site;
d) insert advertising, promotions and other promotional activities (direct or indirect), of any kind;
d) carry out political activities or solicitation to vote.
e) violate the intellectual property rights or other proprietary rights of third parties. It is also prohibited to post content that encourages or supports illegal behavior, such as violence, drug use, fraud, etc.
15.3 Tourism Connection also has the right to cancel any comment or writing on the Site that does not comply with the provisions of this article.
16. Indemnity
The user undertakes to use the Site and the Services purchased on the Site exclusively in compliance with these TOS, for lawful purposes and in any case without infringing the rights of Tourism Connection and/or third parties. The user undertakes to hold Tourism Connection or its employees or consultants harmless from any request for damages or claims made by third parties for acts or omissions by the user that occur during his interaction with the Site or in relation to purchases of Services on the site.
17. Assignment
Tourism Connection reserves the right to transfer in any capacity all or some of the rights or obligations deriving from these TOS.
18. Customer Service and Complaints
18.1 It is possible to request information, send communications or submit complaints by contacting customer service (Customer Service) in the following ways:
– by e-mail, at the address info@tourismconnection.it;
– by telephone, at the number +39 335.5756560;
– through the Website, by accessing the “Contact” section;
18.2 Tourism Connection will respond within a maximum of 7 working days from receipt of the request.
19. Applicable law and jurisdiction
19.1 The purchase contract concluded through the Site is governed by Italian law.
19.2 For any dispute relating to the application, execution and interpretation of these TOS the court of Pavia is exclusively competent.
C.D.V. updated on 01 February 2021